Cookies Policy

About cookies

Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember selected settings and collect information about how the website is used. Some cookies are placed by the website you are visiting, while others may be placed by service providers that support website functions.

Jbagwin Casino may use cookies, pixels, software development kits, local storage and related technologies. These technologies may work together to provide a more consistent experience, help protect accounts and services, understand website performance and support communications. The exact technologies used may change as our website, systems and service providers develop.

Some cookies are necessary for the website to operate. Other cookies are optional and may be used for analytics, personalisation or marketing purposes. Where applicable, we will ask for consent before placing optional cookies on your device. You can change your preferences at any time using the available cookie controls or the settings in your browser.

A cookie does not normally identify you by name on its own. However, information collected through cookies may be combined with other information, such as account, device or usage information. Where this happens, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

Types of cookies we may use

Strictly necessary cookies

These cookies support essential website and account functions. They may help with navigation, secure sign-in, session management, fraud prevention, security controls, responsible gaming features and the delivery of pages or services you request. Because these cookies are needed for core functions, disabling them may affect the way the website operates or prevent certain features from working.

Preference and functionality cookies

Preference cookies help remember choices you make while using the website. Examples may include language, region, display settings, cookie preferences or other selections. They are designed to reduce the need to repeat the same choices and may make your visits more convenient. If these cookies are disabled, some settings may not be retained between visits.

Analytics and performance cookies

Analytics cookies may help us understand how visitors use the website. They can provide information about pages viewed, links used, general traffic patterns, loading performance and technical errors. We may use this information to improve content, usability, accessibility, security and overall website performance. Analytics information is generally reviewed in aggregated or pseudonymous form where practicable.

Advertising and marketing cookies

Marketing technologies may help measure campaigns, understand interactions with promotional content and show advertising that is more relevant to a user’s interests. These technologies may be operated by Jbagwin Casino or by third-party service providers acting on our behalf. Marketing cookies are optional where consent is required, and refusing them should not prevent access to essential website functions.

Security and risk management technologies

Cookies and similar technologies may also be used to protect the website, accounts and users. They can assist with detecting unusual activity, preventing misuse, identifying automated access, supporting identity and account controls, and investigating security incidents. These technologies may be necessary to maintain the integrity of online gambling services and related systems.

How cookies and similar technologies are used

The information collected through cookies may be used for several purposes connected with operating and improving the website. The purposes may include remembering your session, enabling requested features, maintaining security, understanding technical performance and helping us provide relevant information about our services.

• Keeping you signed in during an active session where that function is available.
• Remembering preferences and settings that you choose on the website.
• Supporting account, payment, security and verification processes.
• Detecting suspicious behaviour, attempts to misuse the website or activity that may affect platform security.
• Measuring website traffic, performance, reliability and user interactions.
• Identifying broken pages, technical problems or areas that need improvement.
• Understanding whether communications or promotional content have been viewed or used.
• Supporting responsible gambling information, account controls and other user protection features.
• Helping our service providers deliver hosting, analytics, security, technical and operational services.
• Complying with legal, regulatory, security and record-keeping obligations where applicable.

Third-party providers may place or access cookies when they provide services for the website. These providers may include technology, hosting, security, analytics, payment, advertising or communications partners. Their use of information may be subject to their own privacy notices and terms. We take reasonable steps to work with service providers that are expected to handle information appropriately, but you should review relevant third-party information where it is provided.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser, while persistent cookies may remain on your device for a defined period or until you delete them. The retention period depends on the purpose of the cookie and the settings of the technology involved. We do not use one universal retention period for every cookie.

Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. This tool may allow you to accept optional cookies, reject optional cookies or select particular categories. Your choices may be stored so that the notice does not need to be displayed on every visit. You can revisit the available controls if you want to change your selection.

You can also manage cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block some or all cookies, or receive a warning before a cookie is placed. The steps differ between browsers and devices, so you may need to check the relevant help or support information for your browser.

1. Open the privacy, security or site settings in your browser.
2. Review the available cookie and site data controls.
3. Choose whether to allow, block or delete cookies.
4. Close and reopen the browser if required for the change to take effect.
5. Return to the website and review the available cookie preference controls.

Blocking or deleting cookies may affect your experience. You may need to enter information again, some preferences may not be saved, and certain website functions may be unavailable. Strictly necessary cookies may not be removable through the website preference tool because they support essential services. Browser settings may also remove a preference cookie, which could cause the cookie notice to appear again.

If you use more than one browser or device, cookie choices may need to be made separately on each one. Clearing cookies does not necessarily delete information that has already been collected or stored in other systems. You may need to use the rights and processes described in our Privacy Policy if you want to make a request about personal information.

Privacy, security and changes to this policy

Information connected with cookies may include an internet protocol address, device type, browser type, operating system, approximate location, referral information, pages visited, dates and times of activity, and interactions with the website. The information collected will depend on the technologies enabled, your device and your use of the website. We aim to use information for legitimate operational, security, analytical and service-related purposes and to handle it in line with applicable privacy obligations.

We may combine cookie information with information obtained from your account, device, communications or use of our services where this is permitted and necessary for an identified purpose. We may also share information with service providers, professional advisers, business partners or authorities where appropriate, required or permitted by law. Further information about collection, use, disclosure, overseas handling, retention and access rights is provided in our Privacy Policy.

We use reasonable measures intended to protect information from unauthorised access, loss, misuse, alteration or disclosure. No website, device or online transmission can be guaranteed to be completely secure. You should keep your browser, device and security software updated and avoid using shared or unsecured devices for account activities where possible.

We may update this Cookies Policy from time to time to reflect changes to our website, technologies, service providers, legal obligations or business practices. The updated version will be published on this page, and the date or other notice may be updated where appropriate. If a change materially affects your choices, we may provide an additional notice or request consent again where required.

If you have a question about this Cookies Policy, your cookie preferences or the handling of information through the website, please use the contact or support options made available on the website. We will consider requests and concerns in accordance with our Privacy Policy and applicable Australian privacy requirements.